1 reviews | Active since Sept 2009
Appalling Service from FNB Private Banker.
<p>So I am travelling next month and urgently need docs for a VISA appplication. I sent a request to my private banker Lerato Mokgosi on the 30th of last month and a follow up last week and still no reply. </p> <p> </p> <p>I am ready to move my portfolio to a bank that can fulfill my needs. Can I switch online ... what a load of bull.</p> <p> </p> <p>PS ... my previous private banker was superb!!!</p>
Good Day Mr Sawry,
Thank you for taking my call earlier to acknowledge your review on hello peter.I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Sawry,
Thank you for taking my call earlier to acknowledge your review on hello peter.I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)