APPALLING SERVICE FROM FNB FOR 2MONTHS REFUSING TO CLOSE MY PAID UP CREDIT CARD ACCOUNT AS WELL AS CHEQUE ACCOUNT!!! STILL CHARGING ME INTEREST!

TO DATE FNB HAS FAILED TO CONCLUDE MY MATTER TO CLOSE MY ACCOUNT!! I went to the branch i opened my account in Woodmead on the 10th December 2020, had a talk with the branch manager Tebogo Dikobe-FNB Woodmead branch manager.i had a call from Natasha Adolf - credit card consultant. i received an email asking for my ID NUMBER when i asked for feedback.

It is the 20TH DECEMBER i STILL HAVENT RECEIVED FEEDBACK OR FOLLOW UP.

HOW ON EARTH DOES IT TAKE A BANK 2 MONTHS TO CLOSE A PERSON'S FULLY PAID ACCOUNT?? STILL CHARGING ME INTEREST.

ITS APPALLING THE TREATMENT I HAVE RECEIVED FROM OM FNB