HM
Hlengiwe M
1 reviews | Active since Jul 2018
23 Jan 2019, 13:41
Appalling Service at FNB Umhlanga
I'm so annoyed and disgusted by FNB service, I opened up a business account with FNB Umhlanga and have never received the card till date. I've made numerous attempts to get arrange delivery times with Takealot but they still failed. I requested my account gets canceled and requested for compensation as well. Spoke to agent at FNB that advised that a manager will contact me on a Monday 14/01/2019... Still waiting till date, I'm appalled by the level of service that FNB Umhlanga has to offer.
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FNB (First National Bank)'s replyOfficial
28 Jan 2019, 10:01Good Day Hlengiwe Mkhize,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Jan 2019, 10:01
Official
Good Day Hlengiwe Mkhize,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)