HV
Hennie V
1 reviews | Active since Oct 2020
02 Jun 2023, 10:11
Appalling Service at FNB Gezina
I went to FNB Gezina on Tuesday 30 May. My phone was ****** and I blocked my card and app. Once in the bank I was assisted by Sindy, I informed her my phone was ****** and that the app was blocked. She issued me with a new card but did not remove the ***** block on the app. This means I need to go back to the branch as she did not remove the ***** block on the app. This is unnecessary and extra expense. I am highly disappointed in the service.
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Hennie V's updateReviewer Update
02 Jun 2023, 22:01I would like to than FNB Gezina for the assistance that they gave especially Sindy and Lawrence the Branch Manager. Thank you for coming out to our residence and help me to sort out the app. Your service was fantastic! Thank you once again!
HV
Hennie V's update02 Jun 2023, 22:01
Reviewer Update
I would like to than FNB Gezina for the assistance that they gave especially Sindy and Lawrence the Branch Manager. Thank you for coming out to our residence and help me to sort out the app. Your service was fantastic! Thank you once again!