Appalling Service!!!!

Where do I even start? If it was possible to give zero stars, I would. The service, or should I say lack of service from FNB is absolutely appalling to say the least. Of all my interactions with the representatives of the bank, nobody inspired any confidence in the information that they provided. A simple task of amending a debit order date on my home loan has dragged from th 29th of December to date! Nobody ever gives me a clear response, there is so many inconsistencies within this bank. Even when I wanted to close my credit card account, that as well dragged on for over a month. It has to take me throwing tantrums before I get any attention and then when I do get attention…oh well it’s nothing to go on by. Is this the kind of service that you give your customers?????!!!!!