OB
OARABILE B
1 reviews | Active since Jun 2017
28 Dec 2022, 16:39
Appalling service
I made a payment from my cheque account on the 29th October 2022 but up to now the payment is still not received by the creditor.I tried to get assistance from my so called private banker Thabo Shiba but he's not responding to my emails as he referred me to the dispute department but no follow up whatsoever from him.On the 19th December 2022 I was advised by the Private clients consultant to request dispute the transaction and request a reversal but till today 28th December still not response and today the 28th December I went to the branch at President square where I had to fill in a new dispute form.
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OARABILE B's updateReviewer Update
03 Jan 2023, 10:22Even after receiving a reply from FNB with a reference number,my matter is still unresolved and it is now annoying to keep calling FNB and being sent from pillar to post.Hope that we can reach a solution on the matter.
OB
OARABILE B's update03 Jan 2023, 10:22
Reviewer Update
Even after receiving a reply from FNB with a reference number,my matter is still unresolved and it is now annoying to keep calling FNB and being sent from pillar to post.Hope that we can reach a solution on the matter.