DM
Darrel M
1 reviews | Active since Aug 2012
10 Apr 2015, 09:36
Appalling Service
The service rendered by personnel at FNB Private Bank is atrocious.<br> <br> My banker resigned without letting me know who will assist me with my future requirements.<br> <br> I have sent numerous emails to get assistance from Reneilwe Galane and called her, with no response. Nobody answers their phones, it is like a government department.<br> <br> I would not recommend FNB private bank to anyone....it is APPALLING.<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Apr 2015, 10:27Hello darrelm1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Clients who will contact you shortly.
Complaint reference 664387.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Clients who will contact you shortly.
Complaint reference 664387.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply10 Apr 2015, 10:27
Official
Hello darrelm1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Clients who will contact you shortly.
Complaint reference 664387.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to FNB Private Clients who will contact you shortly.
Complaint reference 664387.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)