Appalling service

<p>I sent several emails, visited the branch, got only one phone call from Vuyo, she advised me on what to do, send email and docs as requested, sent emails again and no response. I have money in my account which I cannot utilise. My money which FNB is holding because of someone else and don't bother to inform me of this which was done almost a month ago.</p> <p>What if I was in a remote area and had no other means of money, filled fuel, bought food and eaten already and then discovered my card is blocked. Who would have fitted the bills then. Would FNB come to my rescue..NEVER... There is no communication from FNB with their clients.. Is this how the largest financial institute operates... Is this how they treat their clients...</p> <p> </p>