1 reviews | Active since Aug 2014
appalling fnb bonds service
I have been seeding paper work to fnb bonds to have them seed my lifecover but no has contacted me , i tried for three months to get my cover seeded with no luck, their customer service is simply appalling , they keep on saying they have escalated but nothing happens , i have send them multiple emails i have phoned numerous times with no luck.
Good Day Godfrey,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Godfrey,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***