Appalling Customer Service

It is with a heavy heart that I have to write this. We have had the most appalling service from FNB and would like to warn other potential clients before they sign up. We have two business accounts with FNB and yet still do not have a Business Manager to assist us. We experienced ***** on our account and was then sent a card for the wrong account, had to wait another week for another card to be sent - all while our online business transactions were bouncing due to no card. 10 days in the business world of online selling is a long time and cost us as the business as lot of money and angry clients. The person who was then allocated to us from the call centre - Dillon Moodley, promised to sort out our second account as well as our cards. The second account had also been set up incorrectly and we are unable to make payments from it without being charged for every transaction. This was, again, promised to us that it would be resolved - to still no avail. FNB have been to us a company that promises great service but does not deliver and also promises good quality products and again does not deliver. If you are looking to open your business account - do not use FNB.