APPALLING CUSTOMER SERVICE

FNB CARD ***** AND CREDIT CARD CANCELLATION Your FNB Card cancellation call reference number is Rp*** FNB Call Reference number is Rp***.

FNB BANK IS NOW SLEEPY BANK AS ALL THE STAFF IN THE CREDIT CARD SECTION ARE GONE TO BE

I REPORTED A ***** ON MY CREDIT CARD ON 24 FEBRUARY.

I HAVE NOT HEARD ANYTHING SINCE NORTHDALE RECEIVED MY CREDIT CARD.

CALLS GET DIVERTED TO AA AUTOMATIC ANSWERING SERVICE WHICH REQUESTS TO AUTHORIZE ON THE FNB APP. THE APP DOES NOT WORK WHEN ON A CALL. THERE IS A BUG IN THE APP. THID GETD REPORTED TO THE STAFF WITH NO ACTION FROM SLEEPY STAFF.

THE ABOUT HAS HAPPENED FOR THE SECOND TIME.