TM
Tiisetso M
1 reviews | Active since Jan 2020
30 Jan 2020, 14:23
APPALLING CUSTOMER SERVICE BY CALL CENTRE
I called customer service today.I spoke to over 20 people-each person I spoke to would say they are referring my call to the right department&was given numerous contact numbers.The frustration of being put from one person to another without anybody able or wanting to assist.This has been my worst customer service experience ever.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2020, 16:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Jan 2020, 16:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***