Appalling Business Banking Service

Where do I even start? The worst decision I ever made was to apply for CIPC registration on the FNB website. This I did at the beginning of March and did not receive a response (although the charges were deducted immediately) until I had queried this several times towards the end of June (27 June 2018). I was then at this stage advised that it was because my proof of address was not acceptable. My question was, "Why was I never notified?" After submitting the acceptable proof of address, early July, I thereafter waited for a week to receive an email notifying me that registration was successful. The email had mandates attached that I needed to complete, sign and email back, which I did almost immediately (5 July 2018). I have been waiting over a month to receive my registration certificate. I have made several lengthy and costly phone calls to the division and have visited the branch several times without getting any assistance. This is despite the fact that I have constantly been following up and have never received any feedback from FNB. I am told each time that there is nothing FNB can do about this and that they unfortunately have no communication with CIPC registrations. As a result the business account has been opened but is currently blocked and I cannot use it. This also means that I cannot operate as I am unable to register my business on certain data bases. I am currently at my wits end. It cannot possibly take almost 6 months to register and open a bank account. The level of service I have received is appalling. Please assist. I have been pushed from pillar to post and no longer know where else to run to.