Appalling

Was just chatting with some rude individual called Nonkululeko Xaketwane. Please pull the App chats records and see how rude and un attentive your consultant is. I am shocked that FNB trains people who don't have self control. She is unprofessional and her final response was more like hanging up on me. Very rude and condescending. I would like this matter to be addressed with immediate effect. My focus right now is to pay up my credit card with you the go to one of your competitors. I find FNB very easy to use as I never have to go to the branch really. But the way this un lady like person chatted to me, I would rather move across to your competitor. Pull the chats on Premier suit and see what I mean. FNB should be ashamed of this behavior. I would like to get feedback within 24 hours regarding the query of which she did not resolve or answer for me... I'm appauled and this is completely unacceptable. She has a very bad attitude and that is not compatible with any of the FNB consultant I have dealt with from beginning of time. Ridiculous...