1 reviews | Active since Apr 2018
APPALLED BY THE LACK OF CUSTOMER SERVICE AND PROFESSIONALISM FROM FNB
Good day
I am still waiting on feedback regarding my complaint. I last spoke to a Jackie on the 12/05/2018 who had promised to call me back on Monday the 14th latest Tuesday the 15th , she never got back to me. I am honestly not sure why does FNB employ such *********** people who are clearly do not care about the customers needs.No one held no gun against this lady's head and forced her to promised to call me back. FNB is really a disappointment of a bank!
Good Day Precious Gumpe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Precious Gumpe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***