NK
Norah K

1 reviews | Active since Sept 2024

05 Jun 2025, 16:39

APPALING SERVICE FROM FNB AS THEIR CLIENT

Am an fnb client Am very disappointed with the Bank. I feel.like they are just there to ***** the little left in accounts I have contacted fnb thru emails for a whole week and have contacted their call centre to reverse a capitec deposit that was made into my account by mistake. Capitec wants their client's money back and FNB call centre agents are sending me.from.pullar to.post without resolving the matter. I am.put on hold while they transfer me from one dept of FNB to another wity no.proper assistance. Am sent emails that an FNB staff member will call me and no one calls me back.

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Replies (2)
NK
Norah K's update06 Jun 2025, 12:16
Reviewer Update
I have trued to resolve this amicably with FNB but no one is seriously resolving this.
I don't understand how fnb works seriously.
A Capitec client makes a mistake in depositing money into my fnb account and FNB doesn't want to refund..am being sent feom pillar to post
NK
Norah K's update06 Jun 2025, 12:19
Reviewer Update
Can someone from Fnb get back to me.
This is hopeless now
It's like fnb takes its clients foe granted