Appaling Service

Still no feedback from FNB regarding my refunds, if i look at the other complaints on here we are all in the same boat.

On the 15th January after i had to do another follow up this was the reply: Good day We have completed your dispute request. Your account will be temporary credited within 24 hours, pending an investigation by the acquiring bank. Please quote this reference [***] on the subject line for all email correspondence relating to your dispute. Yours sincerely, Remano

It's been radio silence eversince and no refund. Today i did another follow up. Lets see what BS i get this time around, i've sent proof of everything as requested multiple times, they are clearly playing the LONGGGGGGGGGGGGGGG game.