1 reviews | Active since Jan 2012
Appaling Service
I have an investment account with FNB that I wanted to do a partial withdraw from. And the funds be paid immediately into my account.
I was assisted by Oralia ********** who has to customer service s****s. Did not provide any solutions to the matter what so ever. When I requested to speak to her team leader she had me hold for longer than 15 min. And provided me with a number that rings unaswewered ********** .
I urgently need the funds. I will be moving the rest of the funds to another institution this service is appalling.
Hello Sharz123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Sharz123,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)