App updating

I don't understand why FNB app is behaving for the last month.

It been showing debit order that has been paid of as expected payments for the month.

For an example I had a person with FNB that I've already paid off and cleared last which was debited although it was paid off but I call FNB yes they did return the money if I'm not mistaken it took 7 or 14 to be returned back. Yes I happy for that.

But is annoying is that same debit order is still showing on the app on expected payments for the month which is the debit order shows it will be debited on the 23/09/2024 and it is not the only debit order that shows that is still awaiting to be paid even some other debit order from other companies which are already paid. I don't know whether the app is not updated or not and it been a long time for it being like this its almost two months.

And when I call FNB collecting I'm told the I must not worry, but last time they did debit when I had to call to be refunded and what is so worrisome is that I have a red line on expected paid.

And there's more to say but this is enough for today.

Please can FNB update the app because this leaves me on a bad mind set for the month. Because for the month I know I'm left with one debit order still to be paid on the 25/09/2024 for the other companies which I don't have to say the name.

Thanks Lubabalo