WD
William D
1 reviews | Active since Jul 2018
17 Feb 2019, 08:29
APP opened additional cheque account.
I wanted to convert my Gold account to Premier Cheque, but the system automatically opened a new account . Can you please close the Premier Cheque account, as I already have a cheque account with you guys.
Please close it as soon as possible, I dont want to be charged an extra R209 for an account I wont be using.
Please email me once it's complete.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
18 Feb 2019, 09:44Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Feb 2019, 09:44
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
WD
William D's updateReviewer Update
18 Feb 2019, 10:59How long will it take to complete all this...
WD
William D's update18 Feb 2019, 10:59
Reviewer Update
How long will it take to complete all this...