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frik E

1 reviews | Active since Sept 2016

10 Oct 2016, 14:56

app on tablet

<p> app refer me to online banking for autorization of devie even though I did accept the device on online banking. Very frustrating as otp's not sent to cellphone anymore..Why? called the 087 number the give for assistance but no one anwers. Very bad service for a bank who likes to advertise how great there service are!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2016, 16:42
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)