Apology and Appreciation for FNB’s Quick Response

I would like to sincerely apologise — I mistakenly mixed up FNB with Standard Bank in my previous review.

I have now deleted the review after realising the error.

I also want to thank FNB for their quick response and for working to address my sister’s issue. Your team handled the matter promptly once it was brought to attention, and that professionalism is appreciated.

Again, apologies for the confusion, and thank you for the assistance