AP
ARUMUGAM P

1 reviews | Active since Nov 2015

22 Oct 2024, 10:46

APALLING SERVICE

i WAS CHATTING TO AN ADVISOR ON MY FNB APPLICCATION. HE JUST DIDN'T GIVE ME SATISFACTORY ANSWERS AND WAS VERY CHEEKY SO I RETALIATED. IT WAS VERY SIMPLE I ASKED HIM WHY ISN'T THE PAYSHAP PAYMENT NOT REFLECTING IN THE RECPIENTS ACOOUNT HE SAID IT TAKES UP TO 24 HOURS, WHICH IS NOT TRUE, BECAUSE I DID 4 TRANSACTIONS AROUND THE SAME TIME. PASHAP FEES UNDER R100 IS FREE, BUT I WAS CHARGES R0.65 CENTS PER TRANSACTION. I CALLED THE PREMIER HELP DESK THE CONSULTANT MADE ME WAIT FOR OVER 16 MINUTES SO I CUT THE CALL OFF. FNB SERVICES IS APPALING I AM GOING TO TELL EVERYBODY ABOUT THIS

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Replies (1)
AP
ARUMUGAM P's update22 Oct 2024, 11:07
Reviewer Update
Please reverse the payshap fees for the 5 transactions. I have overlooked this in the past. I am going to close my accounts and start using my Nedbank