Anywhere but Fnb, please read for any potential clients.

Wow after 6 years of being a client of fnb they have decided to involve themselves in my life and tear down my life and business.

For those of you thinking the are the "best bank" here is what you can expect:

Thursday my client makes a payment to me they flag it and call my client to inform him it's a ****, they subsequently freeze my account which has funds in it. Friday I was on the phone with them for over 300mins which I paid for between 8am and 4:30pm only to be told that I must speak to John Volmink (an investigator) to remove the freeze but it is now 4:30 so he has left the office. When I asked how i expected to get through the weekend with no money i was told that there is nothing they can do, that no one but john can do anything (john I hope they pay you a CEO salary) so I must just survive till monday.

Let's recap: 1) fnb contact my client not the other way around. 2) they reversed the funds to my client without contacting me. 3)they froze my account from thursday night it's now monday. 4) I still haven't heard from John.

To continue, my only request from them was please write a letter explaining how my account got flagged in the first place so I can show my client that this is a misunderstanding so I can save my business while waiting for john. 7 managers advised they would get back to me, not a single one did. My complaint on their website has gone unanswered, 3 emails to my banker were unanswered, mails to john, unanswered, mails to John's manager unanswered...

My client is now going with someone else.

By the way my accounts are: private clients, private wealth and business account.

So for those of you with any lower accounts lol good luck!!!

But hey I'm sure If I was a Rupert or Steyn they would have done the same right???

Ps. There is nothing random about smart blocking, I will post the calls if they ever release them.

To fnb please All 58 calls since Friday 8am till now.