anybody still working at FNB customer service...?

Item: FNB (First National Bank)
Rating: 2
Author: Althea O

Reference Rn***~3<br> <br> I'm needing a response asap regarding a phone call and email sent to FNB a week ago. Received nothing but silence. Balance vs Available balance is not correct as I was told via phone. I have a query regarding payments made into my business account from Investec paying clients. One of them shows up as \magtape credit"on bank statement. Funds were never available"

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Replies (1)

FNB (First National Bank)'s replyOfficial

08 Jan 2016, 08:15

Hello Mrs Oakes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 844545.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply08 Jan 2016, 08:15

Official