ANTI-*****E DEPARTMENT NON-RESPONSIVE

About 4/5 months ago, FNB noticed some suspicious activity on my husband's bank account. Whilst my husband was at work, there were certain transactions going of his card. That night FNB contact my husband and his card was canceled. In addition FNB advised that they would investigate the matter. It is strange that my husband was not informed of the suspicious activity whilst it was taking place, but only much later. The following day the private banker also called my husband and said he would keep him update to date with the investigations. To date we have had no response form FNB's ant-***** department and neither from the private banker. After perusing our bank statements we noted that an amount of R5000.00 was *******ly spent. It is unacceptable that we have had not response and in these hard economical time every penny is hard earned and we cannot afford to lose the money. The service we experience and continue to experience is very disappointing and we will consider moving to another bank should this issue not be resolved URGENTLY. Your urgent assistance is now required.