ANTHONY PAPO -TERRIBLE SERVICE FNB CLEAR WATER MALL!!!

*I have banked with ABSA for the last 7 years but on 02/01/2018 i decided to switch to FNB i went into the Clear-water branch opened my account and all was good *I was asked by the consultant MR Anthony Papo to send him an e-mail confirming my debit order dates and to mail him my proof of residence as i had not had all my information with me

*On 08/01/2018 i had mailed him everything and received no response, very distressed on 11/01/2018 i went into the branch again in which i was told Anthony was on leave and had locked my debit order and salary switching form in his draw and this could not be excessed , (VERY POOR SERVICE)

*I was promised he would be back from leave on 12/01/2018 and he would contact me , however he did not , I sent him another e-mail on 16/01/2018 requesting confirmation that my Debit orders would be switched

*To date i have had not a single response to any of my mails today being 17/01/2018 i decided to call the switching department directly only to find out that my Debit orders have not been switched and cannot be switched for the month of January ,i will have to resubmit everything and the process will only happen as at February 2018

I am ABSOLUTELY DISGUSTED AT THE LEVEL OF SERVICE I AM CURRENTLY RECEIVING FROM FNB.

THANK YOU ANTHONY & FNB FOR ALWAYS ASKING HOW CAN WE HELP YOU ? THIS IS HOW YOU ARE HELPING ME"!!!!!!!!!