RC
Ryan C
1 reviews | Active since Mar 2018
31 Oct 2019, 12:27
Answer ur dam phones!!!!!!!!!!!!
Absolutely **** service, should change ur slogan to how can we not help you..... I've held for more then 30 mins to get someone in the premier cheque division to answer which I'm literally still holding for but nw answer. I pay more then R500 in bank charges for this **** service. I hate FNB.
Helpful (0)
Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
31 Oct 2019, 12:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply31 Oct 2019, 12:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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Ryan C's updateReviewer Update
31 Oct 2019, 12:41I ****ing hate ur **** bank, still holding for someone to answer. I am beyond ****ing irate. This is completely unacceptable and wrong its going for a hour an still no answer. I'm SICK of these voice prompts I want to speak to a human being is that so dam hard. The emails an sms's ur sending me is useless an leads to more ****ing voice prompts!!!!!!!! I WAnt to hear a human voice
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Ryan C's update31 Oct 2019, 12:41
Reviewer Update
I ****ing hate ur **** bank, still holding for someone to answer. I am beyond ****ing irate. This is completely unacceptable and wrong its going for a hour an still no answer. I'm SICK of these voice prompts I want to speak to a human being is that so dam hard. The emails an sms's ur sending me is useless an leads to more ****ing voice prompts!!!!!!!! I WAnt to hear a human voice
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Ryan C's updateReviewer Update
31 Oct 2019, 12:44ANSWER YOU PHONES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Ryan C's update31 Oct 2019, 12:44
Reviewer Update
ANSWER YOU PHONES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Ryan C's updateReviewer Update
31 Oct 2019, 12:52I have a appointment which I am going to miss because FNB WON'T ****ING ANSWER CALLS. BEEN TRYING TO CALL SINCE JUST AFTER 12 AS MY APPOINTMENT IS FOR 1:15. YOU ARE A TRULY USELESS BANK AND I WILL BE CHANGING BANKS. THIS IS UNACCEPTABLE AN PLEASE DON'T APOLOGIZE FOR THE INCONVENIENCE CAUSED BECAUSE I DON'T FORGIVE U YOU. GET PAID SOMUCH AND YOU CANT PICK UP A DAM PHONE...... **** YOU!!!!!!!
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Ryan C's update31 Oct 2019, 12:52
Reviewer Update
I have a appointment which I am going to miss because FNB WON'T ****ING ANSWER CALLS. BEEN TRYING TO CALL SINCE JUST AFTER 12 AS MY APPOINTMENT IS FOR 1:15. YOU ARE A TRULY USELESS BANK AND I WILL BE CHANGING BANKS. THIS IS UNACCEPTABLE AN PLEASE DON'T APOLOGIZE FOR THE INCONVENIENCE CAUSED BECAUSE I DON'T FORGIVE U YOU. GET PAID SOMUCH AND YOU CANT PICK UP A DAM PHONE...... **** YOU!!!!!!!