Anothet review, same amount of useless

13th review since 10 November. Guess what? 48 days later and NOT A SINGLE PHONE CALL RECEIVED OR ISSUE RESOLVED. Cases are with the ombudsman who in return refers it back to the this very same "care" department that literally has no one that work there. You can try a lifetime and not get a single response on your issues. Non stop circle. Utterly useless people that work at this "bank"