SV
Sharon V

1 reviews | Active since Dec 2016

05 Feb 2017, 13:20

ANOTHER UNAUTHORIZED DEBIT ORDER!! And this after my manual payment on 1 February!!

<p>I am sick and tired of writing reviews about FNB's lack of customer service! Another <span style="text-decoration: underline;"><strong>UNAUTHORIZED</strong></span> debit order against my bank account for payment on my FNB credit card account and I am still not getting <span style="text-decoration: underline;"><strong>PROPER</strong></span> feedback from FNB. I don't want Memory to call me back, I want confirmation that your debit order as been cancelled ASAP!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2017, 12:55
Official

Good day Ms. SharonD27

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***