1 reviews | Active since Jun 2010
Another *****ulent debit order loaded to my account.
I registered with the South African ***** Prevention Service yet FNB allowed a R89.00 debit order on 24 January 2026 from an unknown company called INSPECTON to be loaded on my Easy account & also charging me R3.50 for the transaction.
After being made aware of the issue I immediately called FNB *****, they did not assist after I explained the scenario. Then they put me through to debit order cancellations, which politely informed me the fee is R130 to reverse the *****ulent transaction. I refused to pay this amount and I informed them this will be the second time this occurs on my FNB account which I only use for my FNB funeral plan's debit order.
I informed them I'm not going to pay for a reversal fee if they are mandated as a member of SAFPS to adhere to their mandate as a member. Which is to notify me beforehand if a debit order is loaded in advance to my account.
I told the debit order reversal department to put me through to the account closure department and to go ahead and close my Easy account.
Clearly again it seems like an internal ***** at FNB as the same *****ulent scenario occurred on my account a few years ago on the same account. This was the reason I moved all my banking activities to Discovery Bank which has far more superior security measures in place.
