Another issue with Fnb

<p>I used my credit card online for just over R3024, ebucks did not award any points for that and issues ebucks for only R44. I contact ebucks and explained everything and also said these are the merchants Ive been paying for the last year or so to and received points and ebucks then. What is going on this month? The lady asked me for the amounts and dates and I gave it to her. She called me back today and said that unfortunately that according to the credit card division, these were all in store purchases and there is nothing she or ebucks can do. How do you pay Easypay or Zando instore? Fnb has done nothing but cause so many problem, this is about the 15th complaint this year! They are so bad with customer service, but are quick to charge and deduct money for everything. Im definitely taking this further, When does this stop? If I am wrong, they take action, if they are wrong, too bad, theres nothing I can do! </p>