1 reviews | Active since Jul 2017

21 Feb 2018, 07:53

ANOTHER ********** DEBIT!

I can not believe that monthly i have to dispute debit orders that I have not authorised. I woke up to yet ANOTHER debit order. Please explain to me why! My ID number is 900 ********** 087 I need a consultant to call me ASAP

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2018, 08:53
Official

Hello Nongcebo-nyanisomwalimu-hlongwane ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***