1 reviews | Active since Jul 2017

30 Dec 2017, 12:03

ANOTHER ********** DEBIT!

Once again i have a weird debit from my bank account and ive called FNB 3times this morning...NO ANSWER; NO REFUND. I ACTUALLY needed MY money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2017, 12:50
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)