Another bad FNB experience.

It is me and FNB again.

I received an SMS from FNB on the 16/2/2023 informing me that my account was overdrawn and that FNB will commence with further action. I then proceeded to look at my account and saw that my balance was a negative value.

I signed up for the cheapest option which is R4,95 per month. I don't use this account at all since my previous run in with FNB.

My statements from November 2022 shows a Value Added Service fee of R26.00 That has been deducted for the past 5 months.

My questions to FNB: What is this service and when did I agree to it?

I've already contacted them and received an email on the 24th around the matter.

My main concern here: If they can just start / stop services without prior notification, what is to stop them from starting a service that will take more money from my account and then me having to jump through many hoops to get my money back.

At this point once I have this issues resolved I am going to close this account. I have too much trouble with FNB. This will be the third issue I have had with them and their service is just ******* :(