MM
Mamo M

1 reviews | Active since Feb 2017

30 Oct 2017, 15:48

Another 2nd Unauthorised Debit and No Reversal As Promised!!!!

Is FNB giving me the silent treatment now? No refund still and i have no funds in my account.

How do you guys expect me to go about each day's expenses! You debited me again on the 25th October 2017 and still haven't reversed my funds. This is the 2nd time!!!!?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2017, 16:24
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)