NJ
Nadine J

1 reviews | Active since Jun 2019

20 Jun 2019, 09:44

Annoying Sales Spam

Why is it that your sales consultants start spam calling me before 9am? The one this morning called just after 8am. I asked her why she was calling so early. She bluntly responded that they start working at 8. Quite frankly, I don't care what time they start working. It is rude to call someone on their personal number before 9am. Apart from that, your sales consultants are pushy and have no manners. I don't need that kind of negativity before my day even starts. Please stop calling me. I don't know how many times I still have to block your number.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2019, 11:39
Official
Good day Nadine Jost, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number iS ***NF. 

Regards,  Hello Peter Complaints Team 

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