MC
Marshunt C

1 reviews | Active since Mar 2014

21 Nov 2016, 11:20

ANNOYING AS HELL!! AND BADDEST SERVICE!!

<p>Okay.. So this is week 3 or 4 now and still they have not phoned me to sort out my 2 accounts.. Every time they do phone, they tell me that they did receive the complain and that someone will contact me about it. Now here comes the annoying part. My account has been in the minus ever since they stole my money, which they could not sort out. Now I get 2 phone calls from their automated system, twice a day, while at work, to tell me that my account is in the minus? I MEAN.. ***!!! Don't you guys have a life? Are you so bored at work, that you have to bother me twice a f***ing day at work to tell me that my account is in the minus cause you stole it and can't replace it? And... To top it off, it is EVERY DAY. As if they expect me to just sh*t money out and pay them? This service is getting f***ed up, I wonder why they aren't out of business with their ****s and bad service yet.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Nov 2016, 11:44
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)