Annoyed yet again by FNB
Again FNB home loans has added R1200 legal fees on my account even after being in credit and paying the areas..I am highly disappointed in FNB even after paying R6000 n talking to two consultants that the legal process is stoped as we've paid the areas...why was R1200 added on the 30th??? Can you rereverse that amount immediately. .then what was the point of adding the R1000..to try and reduce the amount due on the 1st???
Good day Sindi Gqogqonyeka Molete,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Home Finance for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sindi Gqogqonyeka Molete,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Home Finance for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)