MB
Margaret B

1 reviews | Active since May 2012

31 Mar 2015, 06:27

annoyed isn't even close

Origenal complaint logged 534080. I'm still waiting. It's been over a year and I'm still not able to apply for a temp loan. If I try at your tellers it tells me data capturing error. If I try over the internet it tells me my account has not been opened. What the hell?? I am past annoyed!!!! Surely you don't need rocket science to fix this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2015, 09:05
Official
Hello mbeyleveld1978,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 658309.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)