Annoyed client

Hi I am beyond annoyed at your departments terrible service. How can you have a service where your client receives a call and are prompted to press 1 erm this is what ****mers do to gain access to your phone to hack!!!! I contacted your online chat portal on the FNB banking app they advised that the credit card ***** department suspects potential *****ulent activity on my card??????

What *****ulent activity is there?????????

Your online agents are useless all numbers they gave me to call I cannnot get through on???? Can an actual human contact me where there are no automated voice prompts thanks!!!!!!!!

I am posting this on Hellopeter too thanks!!!!!

René Hinson