GP
Griselda P
1 reviews | Active since Aug 2021
06 Sept 2021, 10:03
Annoyed!!!!!!
I logged a claim more than 12 days ago for a hospital policy I had for my husband. Initially I was told the claim takes 7 business days to be resolved,I have not received any feedback which is very frustrating and I have to consistently call in for feedback then every agent I speak to tells me my docs have been received a Manger will contact me why? Yet no 1 has contacted me and I have to keep calling in this is so unpleasant and time consuming why do I have to log a complaint on hellopeter every time to get results? Is this how you guys conduct business? I need someone to call me with a detail update now!
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Griselda P's updateReviewer Update
06 Sept 2021, 10:45Thank you I really don't like to do this but just feel all documents was send why can't I get feedback as to when it will be paid or what the problem is on the claim
GP
Griselda P's update06 Sept 2021, 10:45
Reviewer Update
Thank you I really don't like to do this but just feel all documents was send why can't I get feedback as to when it will be paid or what the problem is on the claim