bB
boitumelovp B

1 reviews | Active since Feb 2017

13 Dec 2018, 07:00

Annoyed and disappointed at FNB

I have a fnb smart bond account which I'm paying off, and every single month without fail I've been paying, but I'm completely annoyed that they never update the credit bureaus unless I send them countless emails, and lately they couldn't even be bothered, because I sent an email never even got a reply or call. I'm left with a balance of over 32 thousand rands but on ITC it shows 58 thousand rands, I can't be trying to clear my name and also dealing with telling FNB how to do their job.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2018, 10:25
Official
 
Good Day Boitumelo
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref : ***NF 
Regards, 
Hello Peter Team 
Tel number: ***