Annoyed

I went into my branch over a week ago to find out abput my credit card interest rate and i still have not heard anything back from fnb. Its gets very annoying to continuously following up as not everyone has the time to keep doing it. Either fnb is going to give me a better interest rate and upgrade me else i wil go to absa as they are offering me a better rate. Considering the fact that wesbank is ****** me with my interest rate on my car i am in favour of absa at the moment.