Annoyed

I needed assistance with a debit order reversal, as the app is not working. I was told to message the support team which I did and they told me they were tired of assisting me, I was being assisted by Levhuwane who closed the chat without giving me the assistance required. Whereas on Saturday I was told that a debit order reversal was R50 today they said it’s R85. FNB is such a **** and It’s time I closed this bank.