aB
angelique B

1 reviews | Active since Aug 2014

26 Aug 2015, 08:37

ANGRY VERY ANGRY

Well first of all i got a statement in august explaining where all my money went and so on.well the closing balance said - R70.07 and suddenly when my salary came in they deducted R195.10.I am really angry this happened twice before and they could not say where the money went .I want that R125.03 back in my account today ,for it is taking money without concent and i am getting fed up with this nonsense.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Aug 2015, 09:44
Official
Hello angeliquehennie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the Relevant department who will provide you with feedback.

The reference number is 747561.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)