1 reviews | Active since Jan 2017
Angry irritated and unhappy client
Last year May I opened an account with FNB- Cheque account online I currently had a home loan with them so I thought why not give FNB all my business moved from Absa to FNB with a little bit of a hassle but was sorted and I was greatful. Fast forward to yesterday I went to a branch regarding an overdraft to only been told that I already owe an overdraft from last year may now I’m asking this lady (Ruth) something at festive mall branch how does it work she gave me such an attitude about why you asking for overdraft when you have used it I was so clueless and confused. FNB I only opened an account with you in May when did I take out this overdraft that I supposedly owe I’m an angry and thoroughly disappointed in your service as for Ruth she is rude as hell. I want to move my business elsewhere
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***