TM
Tsakani M

1 reviews | Active since Jun 2014

19 Jul 2019, 17:24

Angry FNB customer

Im extremely dissatisfied about FNB's service. I app**** for a home loan rate review on the 21st of June and haven't received any confirmation regarding the status of the application despite several calls to the home loans department. What would it take to handle the query?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2019, 08:44
Official
Good Day 


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF 

Regards 

 Hello Peter Complaints Team 

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