NK
Nosicelo K
1 reviews | Active since Dec 2018
28 Dec 2018, 11:42
Angry disgusted customer with FNB
I had a credit card with FNB and it was handed over to the lawyers. I recently made arrangements with the lawyers to pay it off as from Dec. Made the payment on the 21 Dec but today FNB went to my cheque account and debit all my money to the credit card. I am very angry with FNB because the fact that I made arrangements is because I cannot afford to pay the full amount. I want FNB to reverse back my money or I am taking this matter further because I find it so unfair.
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FNB (First National Bank)'s replyOfficial
28 Dec 2018, 16:20Good Day, Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF Regards Hello Peter Complaints Team Fairlynne Jacobs *** (option one)
FNB (First National Bank)'s reply28 Dec 2018, 16:20
Official
Good Day, Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. The reference number is ***NF Regards Hello Peter Complaints Team Fairlynne Jacobs *** (option one)