SS
Sbu S
1 reviews | Active since Apr 2018
08 Dec 2019, 18:38
Angry customer
Am really further up with FNB everytime there's a money going out on my account they said I have purchased something on Facebook they can't even tell what is it....they're always trying to justify their wrong doings am regretting in using this account but am going to close it this nonsense platinum cheque of theirs cause every time am loosing money and can't get any assistance in reversing this they said I have purchased so am going to sue them right away..I will do petition of FNB must fall.
Helpful (0)
Replies (5)0
Replies (5)
FNB (First National Bank)'s replyOfficial
09 Dec 2019, 10:56Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Dec 2019, 10:56
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
SS
Sbu S's updateReviewer Update
10 Dec 2019, 15:24I fnb is a business that corn people I send a complain about them they phoned me and said they received my complaint and they acknowledged they're busy with review they will contact me in 8 hours time guess what it is more than 24 hours they haven't done anything people today might be me tomorrow is you. Run away from FNB before is to late...one day you will loose all your money trust me when am saying this
SS
Sbu S's update10 Dec 2019, 15:24
Reviewer Update
I fnb is a business that corn people I send a complain about them they phoned me and said they received my complaint and they acknowledged they're busy with review they will contact me in 8 hours time guess what it is more than 24 hours they haven't done anything people today might be me tomorrow is you. Run away from FNB before is to late...one day you will loose all your money trust me when am saying this
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Sbu S's updateReviewer Update
10 Dec 2019, 16:04FNB did this to prevent bad publicity and run away from giving me legitimate answers but personally I see you were Corning me that's why you have gave me false hope.
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Sbu S's update10 Dec 2019, 16:04
Reviewer Update
FNB did this to prevent bad publicity and run away from giving me legitimate answers but personally I see you were Corning me that's why you have gave me false hope.
SS
Sbu S's updateReviewer Update
11 Dec 2019, 11:33Hello peter am really angry for fnb this morning I was phoned by their consultant by the name of bongane Khumalo saying to me he want to try and resolve my complaint my question was your not going to resolve but you are going to try I don't want someone whose trying I need someone whose going to resolve. We had argument up until he told me that he want me to produce proof that I haven't done any purchase on Facebook and my question was is there a potion on Facebook that requires your card or cvv number he failed to respond cause in my entire life I was never being stupid putting my personal details on social media for any purchase...
Fnb has failed me taking my money just because am ******** what proof can I produce I lost my money in their bank? If you have been ****** in the streets what proof are you taking to police station? That was my question to bongani that what proof must I produce cause those transaction I don't know let them ask those people who said I purchased to them a proof.
Fnb has failed me taking my money just because am ******** what proof can I produce I lost my money in their bank? If you have been ****** in the streets what proof are you taking to police station? That was my question to bongani that what proof must I produce cause those transaction I don't know let them ask those people who said I purchased to them a proof.
SS
Sbu S's update11 Dec 2019, 11:33
Reviewer Update
Hello peter am really angry for fnb this morning I was phoned by their consultant by the name of bongane Khumalo saying to me he want to try and resolve my complaint my question was your not going to resolve but you are going to try I don't want someone whose trying I need someone whose going to resolve. We had argument up until he told me that he want me to produce proof that I haven't done any purchase on Facebook and my question was is there a potion on Facebook that requires your card or cvv number he failed to respond cause in my entire life I was never being stupid putting my personal details on social media for any purchase...
Fnb has failed me taking my money just because am ******** what proof can I produce I lost my money in their bank? If you have been ****** in the streets what proof are you taking to police station? That was my question to bongani that what proof must I produce cause those transaction I don't know let them ask those people who said I purchased to them a proof.
Fnb has failed me taking my money just because am ******** what proof can I produce I lost my money in their bank? If you have been ****** in the streets what proof are you taking to police station? That was my question to bongani that what proof must I produce cause those transaction I don't know let them ask those people who said I purchased to them a proof.
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Sbu S's updateReviewer Update
12 Dec 2019, 14:52I have reported the matter to my legal representatives hopefully you will learn something out of this
SS
Sbu S's update12 Dec 2019, 14:52
Reviewer Update
I have reported the matter to my legal representatives hopefully you will learn something out of this